FAQ

1. What is the Insurance Service Office Fire Protection Class Rating (ISO rating) for the City of Troy?
   The current ISO rating for the City of Troy is a Class 2 inside the city limits and a Class 3 in the fire jurisdiction.
   
2. When I dial 911 from a phone in Troy, who answers my call?
   The Pike County Communications District 
   
3. When should I change the batteries in my smoke detectors?
   We recommend that you change the batteries in your smoke detectors twice a year. The easiest way to remember is to change them when Daylight Savings Time begins and ends.
4. Where can I find assistance getting a smoke detector for my house?
   The Troy Fire Department with the assistance of area businesses & Troy Exchange Club have a supply of smoke detectors available for individuals that are unable to afford to purchase them. Contact Station #2 at (334) 670-2265 for assistance.
5. What are the burning regulations in the City of Troy?
   The City of Troy has a burn ordinance. Anyone wishing to burn should contact the Troy Fire Department to get a burn permit. The ordinance allows for the burning of wood, leaves and paper products. If approved by the department no petroleum based or other products can be burned in the City of Troy. No fire should be started after 3:00 pm contact (334) 670-2254 or (334) 670-2265