FAQ

Q. When Should I place the container by the curb?
A. Containers should be placed at the curb by 7:00 am the morning of your garbage collection day. Remove your empty container from the curb no later than 7:00 pm.  Under no circumstance are the containers to be left out over night.

Q. What day is my garbage/recycling picked up?
A. Click here for a garbage recycling schedule.

Q. What is acceptable to place in my container?
A. Only household trash and garbage is acceptable for the blue garbage cart.
Only recyclables should be placed in the recycle cart.

Q. What is Not acceptable to place in your container?
A. Do not put yard waste, construction, remodeling, metal or demolition debris in the container.  Do not put concrete, dirt, rocks, sod, sand, plaster, hot ashes, tires, automobile parts or batteries, chemical materials, toxic materials, flammable items or liquid paint in the containers.

Q. Who should I call if my garbage pickup has been missed?
A. You may call the 311 Call Center between the hours of 7:00 am – 5:00 pm, Monday thru Friday at 334-566-0177.

Q. How do I get Garbage Services started? 
A. You will need to go to the Billing Department at City Hall, Located at, 306 East Academy Street and complete the necessary paperwork. Click HERE to download the Utility Application.

Q. Who do I contact regarding my Garbage Service Bill?
A. The Billing Department at 334-566-0177.